Big Data played a massive role during the pandemic, and it's set to continue changing the world of pharmacy.
Big Data affects pharmacy owners and pharmacists of any kind. And its impact is growing exponentially. How can I say that with such certainty? Because Big Data is shaping the future, which affects everyone. But in this article, we're concentrating on the specific impact that Big Data may hold for pharmacy in the future.What is "Big Data"?
Big data is information, and lots of it. So much, in fact, analysis by anything other than powerful computers is impossible. In healthcare, hospitals and clinics across the world generate 2,314 exabytes annually. An exabyte is to a gigabyte what the Sun is to the Earth. If that seems like too much to wrap your head around, it's because it is. Even traditional computers cannot compute that much data. Every minute, on the Internet:- 2.1 million Snapchats sent.
- 3.8 million searches on Google.
- 1 million people log into Facebook.
- 4.5 million videos watched on YouTube.
- 188 million emails sent.
How does Big Data work with AI?
Artificial Intelligence is inextricably linked with Big Data. AI learns best with the massive amounts of information provided by Big Data. And Big Data is too big for anything except automated systems and AI to collate and manage.So how can Independent Community Pharmacy use all that data?
Because of the scale of Big Data, I can't see Community Pharmacies harnessing Big Data directly. The infrastructure required isn't affordable or even worthwhile for a comparatively small business. What is a possibility is centralising all this data and making relevant data accessible to pharmacies. Third party service providers utilising Big Data may also improve the quality of life for Pharmacists, as we'll explore later. It's also likely with pharmacy's integration with the rest of the health service, that as Big Data impacts healthcare, pharmacy will feel the ripple effects.Your pharmacy's data as part of Big Data
Rather than using the Big Data, Community Pharmacy may find itself being used by Big Data. Community Pharmacies provide anonymised patient data into the huge database, where it can provide that bigger picture. Obviously this is a subject of much discussion, balancing privacy and data-protection with the wider benefits of data-sharing from a health perspective. Since companies like Meta & Google already harvest (anonymised) personal data for profits, lobbying for improved individual healthcare through shared data doesn't sound too underhanded.Privacy Concerns
Protection of this data from privatisation & for-profit ventures, however, is a notable concern. There is a lot more red-tape, as always, when it comes to health data too. A technical employee from Facebook hypothetically seeing information about your account is one thing. But health records are a more serious breach. When it comes to Big Data, a single Community Pharmacy may also be impacted, not because of what you can see and action because of that bigger picture, but because you're a part of it. As the bigger picture is seen clearly, decisions could be made which hold ramifications for every community pharmacy, or individual ones. An example could be the value of individual pharmaceuticals if the processes for drug trialling becomes radically simplified. Another practical example is identifying certain geographical areas prescribing more antibiotics compared to other areas. Regulatory bodies can identify pharmacies and surgeries in these areas using Big Data and run targeted campaigns aimed at either reducing these prescriptions, or increasing them in surrounding areas if they're also showing reduced hospital admissions.Is Big Data impacting pharmacy right now?
Big Data is very much underway as a phenomenon in the both the industry and the wider world.Tracking footfall with smartphone GPS
There exists already an advanced form of advertising tracking, typically for humongous advertising behemoths (think McDonald's level), where through smartphone tracking, advertising agencies can trace someone who was within line of sight of a billboard, for example, and then visited a McDonald's restaurant. Like any technology, when first introduced, they're expensive and generally unavailable to the wider public. But just like 4KTV's, Smartphone location tracking draws nearer to the mainstream. It already exists in diluted form, if you've ever seen on your Google My Business profile, this is GPS phone tracking in action.
Imagine this, but with more insights for your pharmacy business. Where do they travel from? Where did they go before your pharmacy? What's the average age of people who visit you on a weekend? How many of the people who saw your social media post visited your pharmacy in the next 7 days?
How might Big Data impact Community Pharmacy in the future?
Big Data's impact on Community Pharmacy will increase exponentially, parallel to data's impact on our lives in general. The limitation is the same as data's limitation has always been - the people analysing the findings and the way that we collect data.- Drug development
- Patient compliance
- More data informed patient health & proactive interventions
- Risk assessment & fraud reduction
- More efficient clinical trials
- Assisting with Pharmacy Purchasing, both for purchasing pharmacy assets and pharmacy businesses.
