For existing clients

Welcome to The PM GrowthHub

Your private command centre for tracking your pharmacy's growth: NHS performance, marketing ROI, local market intelligence and your PM team, all in one place. Here's everything you need to log in and get started.

Trusted by 750+ UK pharmacies · NPA Trusted Partner · GDPR-compliant

What is The PM GrowthHub?

One tab for everything that grows your pharmacy.

We've invested in a tool built around your pharmacy, with full transparency on the marketing we run, the ROI it earns, and the team behind every move. No more scrolling through email threads.

See your return, live

Real ROI on every campaign we run, project updates as they happen, your Media Hub and Intelligence Hub, plus NHS performance. Total transparency, matched to your pharmacy.

Get help when stuck

Raise support tickets, share information and track progress with your PM team without anything falling between the cracks of an inbox.

Keep it all joined up

Branches, services, brand assets, marketing strategy and reports, all linked together so nothing gets lost or duplicated.

What's inside

Every tab, what it's for.

A quick tour of the main areas so you always know where to look for what.

Dashboard

Live overview: latest activity, your account manager, open tickets and marketing updates.

Intelligence Hub

NHS performance, dispensing trends, local market opportunities and competitor radar.

Marketing

Live campaigns, ROI, bookings imported from your systems, attribution and activity log.

Media Hub

Branded, ready-to-publish images and bespoke creatives, on-brand every time.

Social Media

Plan, write and schedule posts across all your channels from one tool.

Direct Mail Hub

Off-screen reach: postcards and letters into local homes that drive footfall.

Pharmacy Details & Branches

Manage your branches, services, brand, ODS codes and team.

News & Resources

Sector news plus what's new on the platform every week.

Account & Billing

Plan, sub-users, security and notifications.

Your support hub

Tickets, not lost email threads.

Every question, marketing brief, design tweak or bug becomes a tracked ticket you and your PM team can both see live. You can check progress without chasing email updates.

growth.pharmacymentor.com / tickets
#TCK-2841 In progress

New summer flu jab leaflet

Can we get an A5 leaflet for our Streatham branch? Same look as last year, swap the dates.

EM
Ella, Design lead
2 comments · 35m logged

How it works

01

Raise a ticket in 30 seconds

Title, description, attach files or screenshots. Pick a category (Marketing, Design, Website, Bug, General). We pick it up from there.

02

Watch progress live

Status (New → In Progress → Awaiting You → Resolved), comments and who's assigned, all visible at a glance.

03

Reply in-app, get email alerts

Add comments with mentions, files and screenshots directly in the ticket. Email notifications keep you in the loop on every update.

What you can do

Built for pharmacy teams that just want to get on with it. There is no project-management overhead, no formal training needed.

Attach files, photos and PDFs to any reply
Tag teammates as watchers so they get notified too
See the assigned PM team member with their photo
Filter by status, owner, category or date
Email + in-app notifications on every update
Marketing, design and bug requests in one place
Full visibility of status, owner and category
Full searchable history of every ticket raised
💡

Tips to get the best out of it

  • › One issue per ticket. This keeps it searchable later.
  • › Add a screenshot when something looks wrong.
  • › Use the comments thread, not separate emails.
  • › Mark a ticket Resolved when it's done.
Get more from the platform

Bite-sized training,
whenever you need it.

Short lessons, walkthrough videos and downloadable guides so you and your team can get fluent fast at your own pace, on any device.

Self-paced

Structured training paths

Modules grouped by role and topic. Track your progress, mark lessons complete, pick up where you left off.

Reference

Searchable Knowledge Base

Step-by-step articles for every part of the platform. Look up an answer in seconds.

1-to-1

Book a personal walkthrough

Want a live tour? Book 45 minutes with a PM specialist, personalised to your pharmacy.

Great for

Onboarding new staff onto the GrowthHub
Getting the most out of Media Hub & Social
Understanding NHS performance benchmarks
Building your own marketing playbook
Refreshers as we ship new features
Self-serve answers, no waiting on a reply
Saam Ali
A note from our founder
"I never wanted you to just take our word for it. The GrowthHub puts everything in front of you: every campaign we run, every pound it earns, every opportunity in your local market. This is the partnership I always wanted to give our clients, and we're building on it every single week."

Saam Ali Founder & CEO, Pharmacy Mentor

More than a dashboard

Your whole growth engine, in one place.

Transparency and marketing are the heartbeat of the GrowthHub, but it sits on top of everything we do for you, plus a suite of tools we've built around it.

What we run for you

  • Web development
  • Marketing
  • PPC
  • SEO
  • Social
  • Email campaigns

Tools & platforms built in

Media Hub

Branded, templated images and social-ready assets. Download or schedule, always on-brand.

Social Media Tool

Plan, create and publish across all your channels from one place.

Direct Mail Hub

Reach local patients off-screen with print and direct mail campaigns that drive footfall.

WooPW Knowledge Base

Step-by-step guides and answers to get the most from your WooPW online prescribing setup.

Award-winning

Online Prescribing Clinic

Our award-winning prescribing platform, built to turn clicks into clinical revenue.

How to log in, step by step

Inside in under two minutes.

1

📩 Find your welcome email

Look for an email from noreply@growth.pharmacymentor.com with the subject "Welcome to The PM GrowthHub". Can't find it? Check spam or promotions.

2

✨ Click "Set your password & log in"

The green button in the email signs you in securely. There is no temporary password needed.

3

🔐 Create your password

Once inside, head to Account Settings and set a memorable password with 8+ characters with a mix of upper, lower, a number and a symbol.

4

🔖 Bookmark it & install the app

Save growth.pharmacymentor.com and keep your dashboard open at all times, then install our app so it's always a tap away.

⚠️ Didn't get the welcome email?

  • › Check your spam, junk or promotions folders.
  • › Ask your account manager to resend the invite from the client list.
  • › Logged in before but forgotten your password? Use Forgot password on the login screen.
Your first-week checklist

Five minutes a day, big picture fast.

Work through these and you'll have a complete view of your pharmacy's growth and a direct line to the team driving it.

✓See your pharmacy's NHS performance & benchmarks
✓Review your marketing activity and ROI
✓Check the Intelligence Hub for your local market
✓Raise a support ticket directly with your PM team
✓Update your business details, branches & services
✓Invite your team as sub-users (Pro and above)
Questions, answered

Frequently asked.

Who can see my data?
Only you and the Pharmacy Mentor team members assigned to your account. Access is protected by row-level security, so PM staff only ever see the clients they're assigned to manage.
Can my team have their own logins?
Yes. On the Pro tier and above you can invite team members as sub-users, each with their own secure login, so the whole pharmacy can work from the same dashboard.
How do I add another pharmacy branch?
Head to your business details inside the dashboard and add a branch, or ask your account manager to set it up for you. Branches, services and reporting all stay linked together.
Where do I update my services?
In your business profile. Keeping your services current helps the Intelligence Hub benchmark you accurately against your local market and spot the opportunities you're missing.
How do I raise a support ticket?
Open the Support area in the dashboard and create a ticket. It reaches a real human on your PM team, and you can watch the progress in real time rather than waiting on an email thread.
I've forgotten my password. What do I do?
Use the Forgot password link on the login screen and we'll email you a secure reset link straight away.

Security & privacy

All data is encrypted in transit and at rest. Access to your pharmacy's records is protected by row-level security. Pharmacy Mentor staff only see the clients they're assigned to manage. We comply with UK GDPR and never use your data for advertising.

Need a hand getting in? Email help@pharmacymentor.com or ask your account manager.

The PM GrowthHub app icon
Install the web app

Put the GrowthHub on your desktop & phone.

We've built The PM GrowthHub as an installable web app with your own icon, full-screen view, and one-click access. No app store, no updates to download.

Show me howDetected: Mac, Windows & Chromebook
  • Own app icon
  • Full-screen, without browser bars
  • Opens like a native app
  • Always up to date
Ready when you are

Make this the tab you open every morning.

Keep it open. We'll be sending announcements and insight regularly, and you'll watch your live marketing data update in real time. We're building new tools into the system all the time. Quite simply, it's the most comprehensive pharmacy marketing & growth board there is.