Pharmacy Mentor · Websites for general practice
Give your patients a clearer route to care. We design, replace and support GP websites that make everyday tasks easier to find and your practice easier to reach.
For NHS practices, private GPs and primary care networks. Built around your patients, your team and the services you already use.
A clearer digital front door
A welcoming first impression, with the next step easy to find.
Enlarge design Clear for patients.Everyday tasks, easy to find.
Practical for your team.Content and support, planned together.
Built for healthcare.Thoughtful design, useful technology.
Start with your situation
Whether your current site is unavailable or simply making life harder than it should, we will help you choose a sensible next step.
Talk to us about an interim information page or a replacement website. We will review available content, domain access and the information your patients need most.
Tell us what has stopped working. Your website and third-party clinical systems may need separate solutions.
Discuss urgent website supportReplace an outdated design, simplify patient journeys or bring several practice websites into a consistent structure. Start with the outcome your team needs.
We agree scope, migration, timescales and ongoing support before development begins.
Plan your GP websiteDesigned around general practice
GP website design is about more than a new homepage. It brings together useful content, accessible journeys and the technical foundations that keep information easy to reach.
A consistent visual design, clear page structure and practical navigation for your surgery. We adapt the website around the services you offer and the people who use them.
Mobile layouts with legible text and easy-to-use links. Patients should be able to find the next step on a phone, tablet or desktop without searching through clutter.
Plain-English information for appointments, prescriptions, registration and practice contacts. We review existing content and identify gaps with your practice team.
Clear routes to approved appointment, prescription and consultation systems. We check provider requirements before proposing any embedded tools or deeper integrations.
A planned move covering available content, domain access, important page URLs and redirects. We check the handover requirements before scheduling your launch.
Agree hosting, maintenance and content support as part of your package. Know who to contact when opening hours change, a service moves or your website needs attention.
Less searching. Clearer next steps.
Someone visiting your surgery website usually has a task in mind. They may be unwell, short of time or unfamiliar with digital services. The design should help them move forward.
We organise the important information around what patients need to do, with visible contact details and clear routes to the appropriate service. Your practice approves the operational and clinical information before it is published.
Read NHS England’s GP website guidancePatient journeys we plan around
Explain the options and where each request goes.
Make repeat requests and results guidance easy to locate.
Help patients find joining instructions, contacts and opening hours.
Make support and other contact routes visible.
A considered approach to accessibility
An attractive GP website must also be usable. We plan accessibility into the structure, content and interaction design, then agree how it will be checked.
Readable language, sensible headings and clear links help patients navigate with greater confidence. We review keyboard access, contrast and layouts across screen sizes as part of the agreed testing scope.
Accessibility also depends on what happens after launch. We help define how new content is reviewed and who maintains your accessibility statement. Formal assurance or specialist audits can be scoped separately.
Switching GP website provider
Your domain, content and patient service links deserve careful handling. We work through the handover before the new GP website goes live.
We review your existing pages and identify content to retain, improve or retire with your approval. Important URLs are mapped so redirects can be planned where needed.
Domain ownership, DNS access, hosting arrangements and provider permissions can affect the move. We identify these dependencies before committing to a launch date.
We check patient-facing links and agree any integration work. Your clinical systems remain with their respective providers unless a separate change is expressly scoped.
One practice or a wider network
Prioritise everyday patient tasks, practice information and clear access to existing online services. We discuss the design and content requirements that apply to your practice.
Explain your services, clinicians and patient journey clearly. Make it easy to understand fees, enquire and reach your approved booking service.
Scope a consistent design across multiple locations while preserving the right contacts, opening times and service information for each practice.
Why Pharmacy Mentor
We are a healthcare-focused digital agency founded by a pharmacist. Our work brings together website design, technology and an understanding of how people find and access care.
We bring experience from pharmacy and healthcare projects to your GP website brief, with the scope shaped around general practice. You get a considered plan and clear responsibilities from the first conversation through to ongoing support.
Explore our wider healthcare work and the people behind it.
View our healthcare case studies ↗Explore our website design experience ↗Case studies describe our wider healthcare portfolio, not claims of GP practice results.From first conversation to launch
Share your current GP website, priorities, number of locations and any urgent issues. We review the patient journeys and the systems you already use.
We define the sitemap, content work, design, migration requirements, costs and timeline. Your team knows what it needs to supply and approve.
We build the agreed pages and service links, then review them with your team. Content, mobile layouts, accessibility checks and technical testing form part of the delivery plan.
We coordinate the domain change, check key pages and links, and put the agreed support arrangements in place. Your practice retains a clear route for future updates.
GP website pricing
The right budget depends on the work your practice needs. We will explain the build cost and ongoing service costs, with any optional work identified separately.
Request a GP website proposalHave an existing brief? Share it with our team and we will review it with you.
Before you choose a partner
Practical answers for practice managers, GP partners and primary care teams.
A good GP website helps patients complete everyday tasks quickly. It makes appointments, repeat prescriptions, registration, results guidance, opening times and contact details easy to find. Clear writing, accessible navigation and reliable mobile layouts matter more than decorative features.
Your quote depends on the number of practices and pages, the condition of your existing content, migration work, service connections and the support you need. We agree the build scope, any one-off charges and ongoing fees before work begins. Tell us your current website address and priorities so we can prepare a relevant proposal.
Yes. We can assess the access and content available and discuss an interim information page or a replacement GP website. Timing depends on domain access, approvals and the work required. A replacement website does not itself restore a separate appointment or online consultation platform.
Usually, if your practice controls the domain or can obtain the necessary permissions from its current provider. We check ownership and DNS access before planning the move. Website and email settings are reviewed separately so changes to the website do not inadvertently disrupt practice email.
We can add clear links and guidance for the online services your practice already uses, including the NHS App. Embeds or deeper integrations need a separate review of provider documentation, permissions and technical compatibility. We confirm what is possible before including it in your proposal.
We plan readable content, useful headings, clear link labels, keyboard navigation and responsive layouts from the outset. We agree the accessibility testing scope and statement requirements for your project. Any formal compliance claim needs evidence from the completed website and its content; a visual template alone is not proof.
We set a delivery schedule after reviewing your content, access, service links and approval process. A small information site and a multi-practice migration have different needs. If your current website is unavailable, tell us at the start so we can assess the immediate priorities.
Yes. We can scope a shared design approach with individual practice information, locations, opening hours and service links. We agree which content is shared, who approves changes and how updates are managed across the group before development begins.
Content review, migration, hosting, maintenance and ongoing updates can be included in your agreed service. We define what is covered, who supplies and approves clinical or operational information, and how your team requests changes. This keeps responsibilities clear after launch.
We can include descriptive page titles, crawlable content, a sitemap, redirects and clear location information in the build. For private GP services, we can also discuss a separate search strategy. Search rankings are not guaranteed, and patient access remains the central purpose of an NHS practice website.
Let’s make the next step simple
Tell us what you need to change. We will help you understand your options and put a practical plan in place.
Pharmacy Mentor is an independent digital agency. This service is not affiliated with or endorsed by the NHS.