The SOP foundation for your distance selling pharmacy.
A comprehensive, editable template pack built to help private distance selling pharmacies document safer, clearer and more consistent operations.
Distance Selling Pharmacy
Standard operating procedure templates
Not a generic folder of documents.
This pack has been structured for private Distance Selling Pharmacies. It is not designed as an NHS contract pharmacy SOP set.
Each main module is split into practical submodules so your team can work through the areas that matter, assign owners and maintain a clear review process.
You receive the pack as a ClickUp document that can be shared with colleagues, edited as your operation evolves and downloaded as a PDF.
A clearer route through the work.
The 26-module pack gives your pharmacy a structured starting point across the core areas of a private online operation.
Governance & accountability
Structures for ownership, sign-off, review cycles and day-to-day responsibility.
Patient safety & clinical governance
A practical foundation for safe remote services, escalation and continuous improvement.
Remote prescribing journeys
Templates designed around digital consultations, suitability decisions and patient communication.
Medicines & dispensing operations
Operational templates spanning procurement, storage, assembly, checking and supply.
Delivery & fulfilment
Processes for packaging, dispatch, failed delivery, returned medicines and traceability.
Incidents, complaints & recalls
Clear response frameworks for learning, investigation, corrective action and documentation.
Open it. Adapt it. Own it.
Purchase securely
Complete payment through Mollie’s hosted checkout using the payment method that suits you.
Receive your pack
After payment, the Pharmacy Mentor team will send the complete SOP pack to your order email address.
Adapt every template
Review each document against your people, technology, services, governance and risk profile.
Approve and maintain
Assign accountable owners, complete local sign-off and keep every SOP under active review.
Give your online pharmacy a stronger starting point.
After confirmed payment, our team will arrange digital delivery of the complete SOP template pack.
- 26 main SOP modules with supporting submodules
- Editable and shareable ClickUp document
- Downloadable PDF copy
- Order confirmation sent to you and Pharmacy Mentor support
These documents are templates, not regulatory approval or legal advice. You must review, adapt, approve and maintain them so they accurately reflect your pharmacy and satisfy all applicable professional, legal and regulatory requirements.
Frequently asked questions.
Is this for an NHS contract pharmacy?
No. The pack is specifically positioned for private Distance Selling Pharmacies and is not an NHS contract pharmacy SOP set.
Will the templates be ready to use without changes?
No. Every pharmacy operates differently. You must adapt the templates to reflect your own team, systems, services, responsibilities, risks and governance.
How is the pack delivered?
After Mollie confirms payment, our team will send the ClickUp document to the email address used for your order. You can share the workspace and download a PDF copy.
Can Pharmacy Mentor approve our final SOPs?
The purchase provides the template pack only. Your pharmacy is responsible for suitable professional review, approval, implementation and ongoing maintenance.