The NHSBSA are checking if Distance Selling Pharmacies (DSPs) have a DSP Website

The NHSBSA is currently checking if Distance Selling Pharmacies are operating without a fully-compliant DSP website. Why you need to have a Distance Selling Pharmacy (DSP) website Back on the 5th January, 2021, we released an article…

why distance selling pharmacies need a dep website immediately
The NHSBSA is currently checking if Distance Selling Pharmacies are operating without a fully-compliant DSP website.

Why you need to have a Distance Selling Pharmacy (DSP) website 

Back on the 5th January, 2021, we released an article called "Distance Selling Pharmacy Websites - What the New Regulations Mean For You". That article takes you through exactly what the GPhC regulations mean for DSPs. Essentially, if you want to run a licensed DSP,  you need to have a website, and it needs to fulfil a specific set of criteria. If you need the details, check out the article.

The NHSBSA Check-up

The Pharmacy Provider Assurance Team, part of NHS Business Services Authority (NHSBSA), are in the process of requesting Distance Selling Pharmacies provide them with proof (e.g., a working link to their website) that they are operating with a compliant website. What this means is you cannot simply get away with not having a website. There are ongoing checks, and these are regulations. So ultimately, you'll face regulatory action if you aren't compliant.

How do I create a DSP Website?

Creating a DSP Website is no longer as simple as using a website builder to create a basic website. Since the changes in regulations by the NHS, you need to create a website that adheres to their professional standards. To create a compliant Distance Selling Pharmacy, use our Distance Selling Pharmacy Websites - What the New Regulations Mean For You article as a reference. If you're building the website by yourself, you can use it to make sure you include every element you need to be compliant.

Outsourcing Website Design

Of course, you might want to leave the website design to the professionals. Pharmacy Mentor work with Rushport Advisory, creating fully-compliant Distance Selling Pharmacy websites for your pharmacy. With our websites, you're safe in the knowledge that you will pass any NHS auditing of your site. You don't want to pay for a website only to find out it isn't compliant. You'll have to pay for more development, or worse yet, a whole new website. Pharmacy Mentor websites are yours to own from Day 1 (some web providers simply rent you their software and it doesn't belong to your business) and feature everything you need to pass any NHS audit.

Setting up a Distance Selling Pharmacy?

If you're simply in the process of setting up your Distance Selling Pharmacy, and you're reading this to understand what you need to do in future? Check out How to Setup a Distance Selling Pharmacy in England. It's a comprehensive breakdown of all the steps you need to take to set up. Have any questions about this article? Want us to build a fully-compliant DSP website for you? Get in touch using our contact page.
Keep exploring

More pharmacy insight

Business and Innovation

An Insider Guide to What's On at The Pharmacy Show 2026

NEC Birmingham | 11–12 October 2026 The Pharmacy Show 2026 returns to the NEC Birmingham on 11 and 12 October, and if you work in community or primary care pharmacy, this is the most important diary date of your professional year. Free to…

Read article →
Business and Innovation

One Article, 2.15 Million Impressions: The Anatomy of a Pharmacy SEO Result

At Pharmacy Mentor, we have produced tens of thousands of articles for pharmacy and healthcare clients since our foundation in 2017. We have seen slow burners, steady performers and the very occasional dud. But nothing prepared us for what…

Read article →
Business and Innovation

The Pharmacy Show 2026: Everything You Need to Know Before October

NEC Birmingham | 11–12 October 2026 The pharmacy landscape in the UK is changing at a pace we've never seen before. New service frameworks, evolving patient expectations, digital transformation, and an ever-tightening squeeze on resources…

Read article →