HSRPP 2027: A Pharmacy Owner’s Guide to Service Evaluation

The Health Services Research and Pharmacy Practice Conference 2027 will matter to an owner only if its evidence changes a real pharmacy decision. That depends on what was measured, what was missed and whether the result transfers to another setting.

Usually shortened to HSRPP 2027, this is a specialist event for pharmacy-practice research. Its 2027 theme is building research capacity. For a pharmacy owner, the practical opportunity is to become better at evaluating services, questioning claims and forming useful partnerships—not to turn every branch project into an academic study.

Confirmed HSRPP 2027 details

Pharmacy Research UK’s official HSRPP 2027 page confirms the University of Manchester as host, the dates 24–25 June 2027 and the theme “Unlocking potential: Building research capacity in pharmacy practice”. Its wider HSRPP conference overview describes an annual event with a long-running focus on research that informs pharmacy policy and practice.

The dedicated HSRPP 2027 conference website says the event is at The University of Manchester and links to current programme and speaker information. It also states that abstracts are open on the page, but the published submission deadline was 11.59pm on 22 October 2026. As this article is dated 30 October, owners should not assume a late abstract can be accepted.

Pharmacy Research UK says the registration portal is due to open in January 2027. Ticket prices, the precise campus venue and some attendee arrangements are not confirmed in the source material used for this guide. Check the organiser’s live pages before booking travel or accommodation.

Decide whether HSRPP fits the pharmacy’s question

HSRPP is not a general community-pharmacy trade show. Its published purpose centres on health-services research and pharmacy practice, including work that informs policy, practice development and the evidence base for pharmacy. That makes it a strong fit for owners, pharmacists and service leads who want to evaluate an innovation, understand research methods or collaborate with academic and practice partners.

It may be a weaker fit if the immediate need is to compare retail ranges, negotiate a software contract or collect broad business ideas. The Pharmacy Show 2027 planning guide covers a wider supplier and learning environment; the Clinical Pharmacy Congress 2027 guide focuses more directly on clinical education and service preparation.

Write the pharmacy’s question before reading the programme. Examples include: why do suitable patients fail to complete a booking? Which part of a follow-up pathway creates the most delay? Does a new handover reduce rework? Are outcomes different by branch, team or route? A research conference is most useful when it sharpens a real question.

Build a proportionate service evaluation

A service evaluation asks how an existing or proposed service is working in a defined setting. It is not automatically the same as research, clinical audit or market research. Governance, approvals and publication expectations depend on the purpose, method, setting and organisations involved. Owners should obtain the appropriate advice before collecting or sharing data.

Start with the decision the pharmacy needs to make. Then define the population or workflow, the baseline, the change, the outcomes, the balancing measures and the time window. Include unsuitable requests, failures and people who leave the pathway; a success rate that excludes every difficult case can mislead.

Our pharmacy data analytics guide explains how to connect measures to decisions and trace important numbers back to their source. The pharmacy audit guide covers a different but related cycle: comparing practice with a defined standard, acting on the gap and measuring again.

Read research sessions critically

Do not begin with whether a result is impressive. Begin with the question, design and setting. Who was included? What comparison was used? How were outcomes defined? How much data was missing? Were harms, workload and unintended effects measured? What changed during the evaluation?

Then ask whether the context resembles your pharmacy. A method developed in a hospital, university or large multiple may still be valuable, but staffing, data access, governance, funding and patient pathways can differ. Transfer the question or method carefully; do not copy the conclusion without checking the conditions that produced it.

Distinguish statistical significance from practical importance. A small difference may matter if the task is frequent, the risk is material or the change is cheap. A large percentage can be less useful when it comes from a tiny, selected sample. Ask for absolute numbers and uncertainty where they are available.

Research posters reward short, structured conversations. Ask the presenter what they would measure differently, which implementation barrier mattered most and what evidence would change their conclusion. Those questions often reveal more than a quick reading of the headline result.

Make research partnerships practical

A conversation with a university or research network can begin with a service problem, but it needs a shared purpose. Explain the pharmacy setting, the decision deadline, the data that exists, the operational constraints and what the pharmacy can realistically contribute. Ask what the partner needs from sites, staff and governance.

Clarify roles early: who designs the work, obtains approvals, manages data, supports recruitment, analyses results, owns outputs and communicates findings. Discuss costs, time, publication, confidentiality and authorship before work begins. A pharmacy should not discover after data collection that it cannot use the result or that the team’s contribution is invisible.

Start small when the relationship is new. A feasibility discussion, data-quality review or clearly bounded service evaluation can reveal whether the organisations work well together. The aim is a useful answer and a respectful partnership, not research theatre.

Bring the learning back to the pharmacy

Choose the attendee for the question. A service lead may need method and implementation sessions; an owner may need collaboration and strategy conversations; a data or operations colleague may focus on measurement and workflow. Give each person a written brief and a defined handover.

Use a simple note structure: claim, method, setting, limitation, relevance and next question. This reduces the risk that a memorable speaker becomes the whole evidence base. Save source links and references so colleagues can inspect them later.

Connect the learning to the pharmacy’s clinical-governance system. A new service or process still needs responsible people, competence, controlled procedures, information governance, incidents, complaints, audit and review. Conference learning can inform a change; it cannot authorise it.

Turn evidence into a controlled decision

Within two working days, choose one action: refine the question, check data quality, seek governance advice, approach a partner, run a bounded evaluation or stop. Do not turn every conference note into a project.

For a local evaluation, write the decision, baseline, measures, data owner, review date and stop conditions. Test whether the required data can be collected accurately before adding more fields. If the pharmacy cannot trace a number or define its denominator, presentation quality will not repair the evidence.

Share findings with the people doing the work. Record what changed, what remained uncertain and whether the result justifies implementation, another test or no action. That decision trail is part of the value.

Pharmacy Mentor helps pharmacy owners connect service strategy, digital journeys, data and implementation. Explore our pharmacy digital-growth services, or start a conversation about making a service question measurable.

Frequently asked questions

When is HSRPP 2027?

The Health Services Research and Pharmacy Practice Conference 2027 is scheduled for Thursday 24 and Friday 25 June 2027. Confirm the latest details on the official conference website before travelling.

Where is HSRPP 2027?

Pharmacy Research UK says the 2027 conference will be hosted by The University of Manchester. The precise campus venue should be checked when registration opens.

What is the HSRPP 2027 theme?

The published theme is “Unlocking potential: Building research capacity in pharmacy practice”.

Is HSRPP 2027 useful for community pharmacy owners?

It can be useful for owners evaluating services, questioning evidence or building research partnerships. It is a specialist pharmacy-practice research conference rather than a general trade show, so attend with a defined question.